F D I C Consumer Response Center

Mailing Address

1100 Walnut St. Box 11
Kansas City, MO 64106

Contact Information:

Phone: (877) 275-3342
Fax: (703) 812-1020
TDD: (800) 925-4818
Website: Click Here to Visit Our Website


The FDIC's Consumer Response Center investigates all types of consumer complaints about financial institutions under its supervision, and responds to consumer inquiries about consumer laws and regulations and banking practices. Staff provide an avenue for resolution of consumer complaints or inquiries regarding their bank. For example:

* Billing errors
* Collection practices
* Interest rates
* Fair Credit Reporting
* Fair Lending
* Fair House
* Cyber-security
* Deposit Accounts
* Disclosure statements

Service Categories

Complaints, Complaints

Geographic Areas Served

  • Counties Langlade, Lincoln, Marathon, Wood

Languages Spoken

  • English
  • Other


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Last Update Date: 08/28/2022

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